Method of Return
Last updated: March 26, 2026
To start a return, contact our support team with your order number and reason for return. Once approved, you’ll receive instructions on how to return your item. Please ensure the product is securely packaged to avoid damage during transit.
Refund Processing
Once your return is received and inspected, we typically process refunds within 7 days. While we aim to complete this as quickly as possible, processing times are not guaranteed and may vary depending on your payment provider. Please ensure items are returned properly packaged to help avoid delays in processing.
Contact
Reach our customer support at support@orionsleep.com.